Cancelling an order once a proof is produced, but prior to customer approval, will result in a $25 processing fee per order. Should you cancel your order before a digital proof is produced, we will not charge any fee to do so. your card looks different from what you review on the digital proof), you must notify us within 5-7 business days and we will reprint your order and resend it to you within 3-5 business days. If Spark & Spark is responsible for an error (i.e. Order reprints will be shipped within 5-7 business days. In this case, the customer can request for a reprint of the order with a 15% discount. If something is wrong with your personalized order, please contact us within 5-7 business days of the delivery date at 1-180 or sales on personalized items are final and we cannot accept any returns, specifically if it is based on customer input errors (e.g., typographical errors). If there is a customer input error and it is overseen when reviewing and approving the digital proof, the customer accepts all responsibility and a refund or store credit cannot be given. Spark & Spark will promptly send replacements or issue a credit towards future purchase as soon as we receive the items back from you. We regret that we will not be able to accept damaged, or wrong item claims after 5-7 business days from the delivery date.ĭue to the personalization and unique name on these products, we cannot offer refunds or exchanges on any personalized item sold in our store. We will ask that you please return the order in its original form and packaging (a return shipping label will be provided). If any item(s) on you order is damaged, defective, incorrect or missing parts, you must contact us at 1-80 or within 5-7 business days after delivery so we can issue an RMA number. Make sure to indicate your customer name, order#, reasons for return and a way to reach you. To initiate a return, contact us at 1-80 or to obtain a return authorization number. We cannot accept returns of products that have been used or altered in any way. All returns must be new, unused, and contain all original packaging and accessories. If the items you purchased are not exactly what you expected, call us within 30 days and we will issue a full refund (minus shipping and handling costs). It does everything I want, in other words, only better.We want our customers to be 100% satisfied with their order. So, yes, it’s your typical notebook, with all the pleasures of analog note-taking - only it’s usable forever and works as a digital document backup system. Once you’ve finished scribbling on a page, cross an X on the appropriate icon, snap an image, and off goes a PDF or JPG to your chosen destination. that you can preassign to specific destinations via the app, like a folder on your Google Drive (think “Super Long Love Letter” or “Great American Novel Ideas”), or a Dropbox or email account, and so on. At the bottom of each notebook page, there are also seven different icons - a diamond, a bell, a star, etc. Each page of the notebook has its own unique QR code - snap a photo with the Everlast app on your phone and it’ll keep track of what was written on what page (in case you’re scrambling to find what the boss said on Wednesday morning). ( Rocketbook makes a notebook that you can erase five times via the microwave, but this is so much better.)īefore you erase your work, the Everlast has something of a digital filing system, too. Scrawl notes as you usually do, and once you’re done, wipe them off and start over - ad infinitum. The pages feel like paper, but they’re made of a polyester composite that’s fully erasable with a damp cloth when you write on it with the right kind of ink ( Pilot FriXions are what Rocketbook suggests). It’s called the Everlast because, of course, it’s reusable forever. So when a colleague turned me on this summer to the Rocketbook Everlast - i.e., the coolest notebook I’d ever seen - I knew it was the last one I’d ever need. Problem is, I also tend to misplace papers, and all those notebooks and journals pile up over time. And when it comes to taking notes, I much prefer pen and paper over a note typed into my phone. I like to hold a book in my hands and feel the turn of the pages. I’m a professional gadget person, but there are times when I prefer the lo-fi. Automatically share your work by snapping a picture - then wipe it clean and start again.
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