![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. Careers Shift 01 Fueled by customers Build an exceptional customer experience centered around trust and integrity. ![]() BBB Business Profiles are subject to change at any time. provides end-to-end auto ecommerce platform. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. Revenue can be defined as the amount of money a company receives from its customers. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. shift is the easiest way for people to buy and sell used cars in the peer-to-peer market. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. At-a-glanceīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. We are also setting aside additional time for our senior community engagement specialist to focus on reviews in order to provide thorough and timely responses, as well as pursuing additional staffing support in this area. Document filed by Stifel, Nicolaus & Company, Inc.(Canape, Kendra) May 13, 2021: Filing 8 WAIVER OF SERVICE RETURNED EXECUTED. Other channels, such as email, will begin to see their impacts over the next few months. (SFT) stock quote, history, news and other vital information to help you with your stock trading and investing. ![]() We have brought on additional staffing that are currently going through training steps, but they are already helping us to more quickly respond to our customers via phone channels. We continue to work towards improving our overall service level and response times. Significant reorganization of our operating structure resulted in an unfortunate backlog of customer inquiries and requests. (77) Amendment to Inventory Financing and Security Agreement, dated as of February 7, 2023, by and among Shift Technologies, Inc. In August of 2022, Shift underwent a reduction in workforce in order to better focus on our strengths as a company. Shift Technologies treats customer interactions and concerns as the utmost in importance, and we regret the recent trends that have surfaced in our reviews. BBB reached out to Shift Technologies and they responded with the following: ![]() Shift (also known as Shift Technologies) is an e-commerce platform for buying and selling used cars. See insights on Shift including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Complainants also state delays in waiting for refunds. Shift has 4 employees across 2 locations and 670.75 m in annual revenue in FY 2022. The pattern found is consumers get no response when contacting customer service to resolve issues. Based on BBB files the company has a pattern of complaints. A review of complaints was done in November 2022. ![]()
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